I want to decrypt Dropbox but it doesn't work. I have a catch-all decrypt policy that decrypts any-any SSL. It works fine except for Dropbox. My understanding is that Dropbox is on the PanOS internal exception list so decryption is supposed to be disabled automatically for DB. Looking at my traffic logs, I can confirm that application dropbox is not decrypted. However, my Dropbox client still reports it's unable to establish a secure connection.
Is there anything I need to do to make it work?
Solved! Go to Solution.
this is because it's not on the default exclusion list anymore.
Search the forum for "dropbox" and you get numerous resources and explanations, but the short way to get the client running again is to do the following on the CLI:
Now this is strange. With the config in place it worked, and now it stopped working. Dropbox client reporting the same error as before, while *.dropbox.com is in the ssl-decrypt exlude list. Are there other domains that should be on the exclude list for Dropbox?
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the Live Community as a whole!
The Live Community thanks you for your participation!