And you are sure, that your server didn't use any unsupported ciphers??
And check it on your servers or the best way is to take a packet capture and analyse the ssl handshake to see if there are any unsupported ciphers in use.
For a quick check use the global counters. Here is an article that maybe help:
"Problem is - we can't make it work...."
If you can supply any more details than that, it would be very helpful.
What isn't working?
Can you not assign the certificate to the decryption rule?
Did you import the private key when you imported your wildcard?
Does everything appear correctly but the traffic just isn't decrypted?
What PAN-OS version are you using?
Some more details will help people trying to assist. The answers to the questions above can help narrow down where to help you troubleshoot.
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