GP 4.1.0 released and....

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L4 Transporter

GP 4.1.0 released and....

I have not seen any chatter or mention of this but I tried the 4.1.0 GP client in a lab environment yesterday.

 

The good:

* The app is redesigned and looks really nice

* You can now select from/add/remove multiple gateways!

 

The bad:

* It would not connect to the VPN even after a reboot and reinstall :/

 

After going back to 4.0.7 everything worked again, then trying 4.1.0 again and same thing (no connection) then back to 4.0.7 and yay! working again. I see the traffic coming into the portal and being allowed, the client just never gets an established connection.

 

Anyone else brave enough to play with the new GP client? What did you find? Did it work? Same issue I am seeing?

 

Whats next:

I will try the new client on some other machines and OS versions to see if I can isolate the issue to a certain root cause. We won't be using this in production for a while or at least until I can validate this issue will not happen if we update all endpoints someday.

 

L7 Applicator

Re: GP 4.1.0 released and....

@hshawn,

Been running the 4.1 client on 8.1 for awhile without issues. Even if it's supposed to 'work' with 8.0 I wouldn't really recommend crossing like that at the moment. 

 

L4 Transporter

Re: GP 4.1.0 released and....

@BPry

 

Thanks, I was starting to wonder if it "required" PANOS 8.1 to function properly. I am not ready to take the 8.1 plunge yet, not even on my lab device after readin ghte known issues :/

L7 Applicator

Re: GP 4.1.0 released and....

@hshawn,

I honestly haven't tried 4.1 on anything but 8.1, so I can't say if this is a known issue at all. According to documentation it should work perfectly fine on 8.0, and I think it even goes back to 7.1.*. 

L7 Applicator

Re: GP 4.1.0 released and....

@hshawn,

I actually just updated the GP client on my 8.0.8 LAB device and it's working and connecting perfectly fine. You might want to play around with it a little bit more; potentially try uninstalling the agent and then installing it with 4.1.0 from scratch might work better than a direct upgrade? 

L4 Transporter

Re: GP 4.1.0 released and....

@BPry

 

That may tell me if it works better or not but when we eventually upgrade it will have to be through the good ol' activate the new version on the gateway and let it auto update when users connect. So I want to make sure I get a good woprking endstate following the same path we will use for everyone.

 

I will try a manual install later tonight just to see what results I get tho

L7 Applicator

Re: GP 4.1.0 released and....

@hshawn,

Just a heads up, 4.1.0 is a huge visual improvement over what was available previously. While it's very easy to interpret what they need to do, it might require a bit of re-training for more challenged end-users :) 

L4 Transporter

Re: GP 4.1.0 released and....

yep! I like the new look. most of our users are on pre-logon always on so they don't have much interaction but when the time comes we will have communication sent out to all

 

L6 Presenter

Re: GP 4.1.0 released and....

@hshawn, Hi.

 

Probably of no use to you but just to let you know that 4.1 seems to work OK with 7.1.15 and 8.0.8 aswell as 8.1.

 

this is using several auth options such as...

allways -on

on -demand

certificate auth only

radius only plus auth overide cookie

radius plus certificate

radius plus certificate plus auth overide cookie

ldap plus certificate.

 

unfortunately we do not use pre-logon. so cannot test....

group membership also works OK as login below (Admin Level) has the option to pick what gateway as well as portal.... I think you meant portal in your original post..

 

GP connected2.png

 

 

 

L4 Transporter

Re: GP 4.1.0 released and....

Ok so this gets more confusing, I'm using 8.0.8 and the 4.1.0 client just refuses to connect at all in any of my tests.

 

Uninstall 4.0.7 and fresh manual install of 4.1 - no connection

 

Upgrade from firewall - no connection

 

Windows 10 - no connection

 

Windows 7 - no connection

 

Linux - no connection

 

OSX - testing soon

 

Going back to 4.0.7 - works perfectly

 

Since I am the only one seeing these issues here but I have tried a mixture of client environments the common denominator is the firewall itself. Maybe something in my config that 4.1 does not like but everything prior has no problem with..

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