GRE issues with 4.1.0 ?

[fm_eng]

Good morning,

we run PanOs 4.1.0 on a couple of new sites, but we are not able to make GRE tunnel works. The sceario is IPsec Tunnel between 2 firewalls (PA-2020 to PA-5050), GRE tunnels built inside the IPsec on Cisco routers.

IPsec is ok and ping is working between the routers loopback, but GRE tunnel is down even if we permit all applications and services. We have a similar installation running PanOs 4.0.x and it works without issues.

Another installation with 4.1.0 works, but we get it up randomly re-typing the routing/configuration on PAN.

Is there any known bug on 4.1.0 about GRE?

Thank you

Marco Canova

[skrall]

You should open a case with support.

You can use this list of commands to troubleshoot the issue.

Create a Packet Filter:

debug dataplane packet-diag set filter match source <GRE_DEV1_IP>

debug dataplane packet-diag set filter match destination <GRE_DEV1_IP>

debug dataplane packet-diag set filter on

debug dataplane packet-diag show setting

Use the packet filter to view a subset of global statistics:
-- Run this every 10-20 seconds while sending test traffic
-- Ignore the results ofte first run
-- Look for counters flagged as "drop"

show counter global filter packet-filter yes delta yes

To turn this off....
debug dataplane packet-diag set filter off
debug dataplane packet-diag clear all

Steve Krall

[fm_eng]

Here is the solution: the GRE sessions were hanged, these commands show the problem and fixed it killing

show session all filter protocol 47

--------------------------------------------------------------------------------
ID      Application    State   Type Flag  Src[Sport]/Zone/Proto (translated IP[Port])
Vsys                                      Dst[Dport]/Zone (translated IP[Port])
--------------------------------------------------------------------------------
28376   gre            ACTIVE  FLOW       192.168.255.100[20033]/CST-VPN/47  (192.168.255.100[20033])
vsys1                                     192.168.255.64[20033]/CST-LAN  (192.168.255.64[20033])
28787   gre            ACTIVE  FLOW       192.168.255.64[20033]/CST-LAN/47  (192.168.255.64[20033])
vsys1                                     192.168.255.101[20033]/CST-VPN  (192.168.255.101[20033])

poi di conseguenza

clear session id 28376