GUI not responding

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L3 Networker

GUI not responding

Hi All!

 

after logging in the GUI not works anymore, i tried to restart the web service via CLI using the command 'debug software restart process web-server', but nothing changed.

 

Can anyone give me some tips?

 

Thank you!

Regards,

Daniele

L6 Presenter

Re: GUI not responding

Hey,

 

What hardware and  PAN-OS release are you on? Did you try to restart a mgmt server:

 

https://live.paloaltonetworks.com/t5/Management-Articles/How-to-Restart-the-Management-server-quot-m...

L3 Networker

Re: GUI not responding

Hi @TranceforLife,

 

is a PA-3020 with PAN-OS 8.0.1.

 

I tried to restart the mgmt server as you suggested right now and now the GUI started working.

 

Thank you!

Regards,

Daniele


L7 Applicator

Re: GUI not responding

The management server is for the actual GUI. 

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