Global Protect 5.0.2 - working deployments/configurations, open issues and everything else

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L1 Bithead

Re: Global Protect 5.0.2 - working deployments/configurations, open issues and everything else

Found an issue and able to reproduce the issue in 5.0.2. If user has MFA prompt and accidently hits OK without typing any code the client gets stuck in still working and nothing happens. Only way so far to get out that is to kill the panga process or restart the machine..

 

remo since you use OTP in your setup can you reproduce the issue - case number - 01147011

 

 

L7 Applicator

Re: Global Protect 5.0.2 - working deployments/configurations, open issues and everything else

@rj_raj 

I was able to reproduce the issue. Without entering any OTP GP gets stuck at "still working" as you mentionned.

L7 Applicator

Re: Global Protect 5.0.2 - working deployments/configurations, open issues and everything else

@rj_raj 

I have updated the third post in this topic with the open issues with the one described by you. In addition I have also created a case with a reference to yours.

Thanks!

L4 Transporter

Re: Global Protect 5.0.2 - working deployments/configurations, open issues and everything else

I have a similar issue with GlobalProtect 5.0.3 and Duo MFA.  Not sure if everyone is aware how Duo MFA works with GlobalProtect, but instead of enter in a one-time passcode, you can enter in the number "1" and Duo will send a push notification to your mobile device.  Well, I entered in "1", never got the push notification(not sure why), but this caused the GlobalProtect client to get stuck at "Still Working...".  I waited 25 minutes and the client never timed out, it just kept trying.

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