GlobalProtect: Existing user session..?

Reply
L2 Linker

GlobalProtect: Existing user session..?

Hi all..  I'm sure this will be a simple question to answer, but I can't find any explanation. In the following snip from our GlobalProtect traffic log on a PA200:

12/23/2014 17:142/23/2014 17:14GlobalProtect gateway user login succeeded. Login from: 75.89.141.221, User name: w__0.
12/23/2014 17:142/23/2014 17:14GlobalProtect gateway user logout succeeded. User name: w__0, Reason: remove previous login.
12/23/2014 17:142/23/2014 17:14GlobalProtect gateway user login failed. Login from: 75.89.141.221, User name: w__0, error: Existing user session found.
12/23/2014 17:142/23/2014 17:14GlobalProtect gateway user login succeeded. Login from: 75.89.141.221, User name: w__0.
12/23/2014 5:292/23/2014 5:29GlobalProtect gateway user logout succeeded. User name: w__0, Reason: user session expired.
12/23/2014 2:282/23/2014 2:28GlobalProtect gateway user login succeeded. Login from: 75.89.141.221, User name: w__0.

I have the inactivity timeout set to 3hrs, so the user was inactive and the session expired at 5:29.  Then they reconnected at 17:14, but how/why was there an existing session?  There are other timeouts where the session disappeared after an expiration.          Everything seems to be working correctly, this question is just for curiosity's sake.

Thanks

-- michael~

prb
L3 Networker

Re: GlobalProtect: Existing user session..?

I normally see this error if the logout was not read previously by the PA for some reason,

or the same user is active from a different terminal.

The existing session gets terminated, and then a new session is established.

Hope this helps.

Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the Live Community as a whole!

The Live Community thanks you for your participation!