GlobalProtect Patch management Issue

L0 Member

GlobalProtect Patch management Issue

Hi everyone,


We have a (HIP) check list of security requirements (joined domain, antivirus version etc… ) for our user machines must be comply with this list before our VPN user can access corporate servers. 


We want to add Microsoft Patches (updates) to be a criteria for VPN access but im facing an issue with GP v3.1.6 for patch managment, GP not detecting windows updates as per attached screenshot.


anyone have a solution for this issue?


Note: our PANOS 8.0.3 & GP v3.1.6-16 i have upgarded the GP version to 4.2 the same issue.


GP V3.1.6.PNG


Thank you.

L4 Transporter

Re: GlobalProtect Patch management Issue

Could you check the GP client logs, PanGPS.log and PanGPHipMP.log and see if it is reporting any errors.


It could be a software isssue, I would suggested to open a TAC case for the same.

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