HA synchronization failures - what would cause?

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HA synchronization failures - what would cause?

Hi.

I have a pair of PA2050's in a HA configuration which run just fine - I've had successfull failover (for software upgrades) without issue.

Occasionally (once a week, maybe), I notice int he High Availability section of the dashboard the section titled "Cert and Block Pages" falls out of synchronization, and I have to manually synchronize it again.

I can;t correlate this with recent commit operations or anything else which might obviously cause it - has anyone else seen this, and could maybe shed some light on why it's happening?

Devices are running software version 3.1.6 (upgrade to 3.1.8 scheduled).

Thanks for any insight.

Not applicable

Re: HA synchronization failures - what would cause?

Running a pair of 500's on 3.1.7, I also see this occasionally. Not sure of the cause either, since it seems to occur randomly. In the most recent case, It's been over 3 weeks since the last policy change and it was fine for the majority of the 3 weeks.

L4 Transporter

Re: HA synchronization failures - what would cause?

My 2050s have done the same thing since 3.1.

A commit force from the CLI clears it up for about a week. They just seem to drift out of sync overnight.

L5 Sessionator

Re: HA synchronization failures - what would cause?

Please open cases with your support provider when you experience this issue.  It sounds like a bug.

L4 Transporter

Re: HA synchronization failures - what would cause?

nrice wrote:

Please open cases with your support provider when you experience this issue.  It sounds like a bug.

I've logged a ticket with our support organisation. We'll see where it goes. Thanks.

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