How to Clear Disk Space/reduce disk usage

L4 Transporter

How to Clear Disk Space/reduce disk usage

Hi Friends,panos hshah hsharma HULK Steven Puluka panagent

Please suggest for the same.

sat.PNG

i am already check below document and i think, i dont have permission to root access for PAN.

https://live.paloaltonetworks.com/docs/DOC-3772

https://live.paloaltonetworks.com/message/31894#31894


Regards

Satish

L6 Presenter

Re: How to Clear Disk Space/reduce disk usage

hi,

you have to open a case for that.support will access to root with your permission and delete if there are unnecessary files.

L4 Transporter

Re: How to Clear Disk Space/reduce disk usage

Hi PANOS,

Thanks for quick reply. can you clarify how PAN team use root access.

Thanks

Satish

L7 Applicator

Re: How to Clear Disk Space/reduce disk usage

Hello Satish,

PAN TAC will generate a key through CLI command >debugtac-loginchallange.

Based on that challenge key, they will generate a response key from PAN internal server(>debug tac-login response), which will allow them to log into the root of the PAN firewall.

So, if you want to delete any files from your PAN firewall, please open a ticket.

Thanks

L7 Applicator

Re: How to Clear Disk Space/reduce disk usage

Hello Satish,

Is it causing any issue in your PAN firewall...?

Thanks

Highlighted
L4 Transporter

Re: How to Clear Disk Space/reduce disk usage

Thanks Hulk for your reply.

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