Internal Gateway not working

L2 Linker

Internal Gateway not working

I'm trying to create an internal gateway to be able to capture User ID fully and start creating User ID based rules.  I created the dns records and put the gateway on a loopback interface on the firewall that is in the internal trusted zone.  I have done the cert work and confirmed that the name resolution is working.

 

When looking at the logs it says "Failed to ssl connect to 'ip address' .

 

When looking at the connection tab on the global protect client it is showing both the internal and external gateways but it's not showing authenticated on either.  When I connected to an external network the external gateway connects and authenticates so I believe at least the Portal is working.

 

L7 Applicator

Re: Internal Gateway not working

Hello,

Check the traffic logs and see if you are getting blocked somewhere.

 

Regards,

L4 Transporter

Re: Internal Gateway not working

here are some hyperlinks to articles about internal gateway

 

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClH1CAK

 

This one is for mixing internal and external

https://docs.paloaltonetworks.com/globalprotect/8-0/globalprotect-admin/globalprotect-quick-configs/...

 

review both and see if they fill in the blanks with anything.

 

We are here to assist you.  Thanks.

 

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