Issues with dynamic updates

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L1 Bithead

Re: Issues with dynamic updates

Hi guys,

Sorry for the late update, so here we go,  I decide to open a  support ticket , and made some test , here the summary :

* Issue is unable to see AV of WF updates. Also unable to install apps and threats content
* Checked license
* Downloaded couple of different apps and threat content, could not installed 
* Get an error messgae "failed to update content with following message: encfilesize is"
* Device is running 8.1.0, the issue was seen on 8.0.14 as well
* Trying to upgrade to 8.1.8 fails as well due to content issue
* Seems like content file is corrupted
* Tried to remove content from root, but that did not help

Deleted corrupt files through root access of firewall. 
rm -f /opt/pancfg/var/lib/rpm/__db.* 
rpm --rebuilddb --dbpath /opt/pancfg/var/lib/rpm

 

Only with factory reset can solve this issue , no more option to fix this . So i made it and updates working fine now!!!!!!

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L3 Networker

Re: Issues with dynamic updates

Thanks for the update. Hope it won't happen to my devices ...

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