Issues with email reports on iOS devices

L2 Linker

Issues with email reports on iOS devices

So interesting issue don't know if others have the same issue.  Email reports that are generated in the firewall and sent via email on schedule.  When I view the PDF on the iPad (newest version of iOS) there is no text in the report it only has the graphs and all text is missing. I have opened e PDF in the native viewer as well as good reader arguably these are the two top ways to view PDFs additionally I opened in office applications and other readers with the same error.  I feel this is a error on the firewall PDF compiler as I have no issues with any other PDF and can't replicate out of the reports from the firewall.   Also the forums here are not iOS/safari comparable with out posting in HTML raw... Just in case anyone reading cares

L6 Presenter

Re: Issues with email reports on iOS devices


This is a known issue. It is due to the inability of iOS to render TrueType fonts.

A future version of PAN-OS will include a different font rendering engine to fix this issue.


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