Mac prompt for keychain access everytime

L0 Member

Mac prompt for keychain access everytime

Working on deployment of GlobalProtect for our Mac users and running into an authentication issue. Everytime the client wants to connect the user is prompted for keychain access and a password. I have seen this article here

 

https://live.paloaltonetworks.com/t5/Management-Articles/GlobalProtect-Requests-System-Keychain-Acce...

 

but it is not helpful at this point.

 

I have added the GP app to the ACL list and ensured that the local cert is trusted. But the keychain is still requested in order to connect. Ideally after the client is installed, the user should never be prompted for keychain access again. Thank you for any help anyone may have.

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