Mgmt interface stop working

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L1 Bithead

Mgmt interface stop working

Hi.

 

I have a PA-500 and after a storm, the management interface stopped work. When I connect a network cable the leds doesn't work.

I made a configuration to access the Firewall and to use some services throught another interface, but the "Log Scheduled Export" doesn't have this option.

How can I solv this problem?

L4 Transporter

Re: Mgmt interface stop working

Hi,

 

When you say storm what do you mean?

Is the settings on the Management interface correct like speed and duplex to which it connects on switch port?

 

When you run the command --

show interface management

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

-------------------------------------------------------------------------------
Name: Management Interface
Link status:
Runtime link speed/duplex/state: 1000/full/up
Configured link speed/duplex/state: auto/auto/auto

 

 

what does you see?

 

 

 

MP
L1 Bithead

Re: Mgmt interface stop working

Hi.

I mean there was a heavy rain and some boltz. After that, the management interface stopped working. I changed the port, changed the switch, but the leds of the mgmt port doesn't work.

I have access to the firewall through the gateway port.

_____________________________________

Name: Management Interface
Link status:
Runtime link speed/duplex/state: unknown/unknown/down
Configured link speed/duplex/state: 100/full/auto

L4 Transporter

Re: Mgmt interface stop working

In your output i see speed as 100

What are settings on the switch port?

 

is this fast ethernet  port?

MP
L1 Bithead

Re: Mgmt interface stop working

It is a Cisco 2960X

 

#show int

Gi1/0/1 ## MNGT-PALO ## notconnect 1 auto auto 10/100/1000BaseTX

 

#show run

interface GigabitEthernet1/0/1
description ## MNGT-PALO ##
switchport mode access
spanning-tree portfast

L1 Bithead

Re: Mgmt interface stop working

I catch this from the log of the switch:

Jan 20 17:57:25.050: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/1, changed state to up
Jan 20 17:57:27.822: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/1, changed state to down
Jan 20 17:57:36.172: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/1, changed state to up
Jan 20 17:57:39.052: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/1, changed state to down
Jan 20 17:57:52.694: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/1, changed state to up
Jan 20 17:57:58.098: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/1, changed state to down
Jan 20 17:58:06.738: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/1, changed state to up

L4 Transporter

Re: Mgmt interface stop working

Try to hard code speed on PA and switch  to 1000.

 

PA

 

1# set deviceconfig system speed-duplex 1Gbps-full-duplex ip-address x.x.x.x  netmask x.x.x.x

Also please double check the Ethernet cable.

 

 

MP
L1 Bithead

Re: Mgmt interface stop working

I changed the speed and the cable, but the problem still the same.

 

Name: Management Interface
Link status:
Runtime link speed/duplex/state: unknown/unknown/down
Configured link speed/duplex/state: 1000/full/auto

L4 Transporter

Re: Mgmt interface stop working

If you connect your laptop to Management port does it shows up then?

MP
L1 Bithead

Re: Mgmt interface stop working

Doesn't shows up

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