Microsoft Store app error message not online when connected to Pre-Logon Global protect

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L0 Member

Microsoft Store app error message not online when connected to Pre-Logon Global protect

Hello everyone,

 

I am connected to Global protect Pre-Logon and when I am trying to download "Microsoft Wireless Display Adapter" using Microsoft.com URL, it prompt to use Microsoft Store App to download that software and but when I click to proceed with opening Microsoft Store the error window comes up and saying Microsoft store is not online and asking to check connection however global protect is connected via same internet connection and I can browse other websites.

 

Has anyone been across this issue or any lead how we can access Microsoft store via Global Protect? 

 

Thanks

L7 Applicator

Re: Microsoft Store app error message not online when connected to Pre-Logon Global protect

firstly have you tried to modify VPN adapter by selecting "client for microsoft networks".

 

if this does not help then try the following,,

 

Go to: Control Panel\Network and Internet\Network Connections

Right-click the TAP network device for your VPN.
Go to properties.
Click Configure.
click the Advanced tab

Select "Media Status"
Change Value to "Always connected"
Click ok.

Right-click the TAP network device for your VPN again.
Go to properties.
Click "internet services version 4 (TCP/IPv4)"
Click Properties.
Click Advanced.
Tick the "Automatic Metric" boxClick ok.

Click ok.
Click Close.

 

reconnect VPN and try the MS store.

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