PA 200 stuck at Octeon merlin prompt?

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Not applicable

PA 200 stuck at Octeon merlin prompt?

Any resolution to reset it to factory default?

thank you

L7 Applicator

Re: PA 200 stuck at Octeon merlin prompt?

Hello Kaussh,

Are you getting any error on the console logs during boot-up( Example: DDR ECC errors/ ata error). I think, it will require to be RMAed to resolve. Please try to power cycle the device to see if it will complete the boot-up process.

Otherwise, I would request you to contact with support for the same.

Thanks

L3 Networker

Re: PA 200 stuck at Octeon merlin prompt?

Hello, if power restart does not take you to standard prompt, RMA is needed.

Not applicable

Re: PA 200 stuck at  Octeon merlin prompt?

thanks, I too feel that a RMA would be required unless there is a way to perform a clean install of the PANOS image.

L4 Transporter

Re: PA 200 stuck at Octeon merlin prompt?

L1 Bithead

Re: PA 200 stuck at Octeon merlin prompt?

I am not able to access the first link. appears to be a privilege issue, is there a public or partner version available? 

I ahve a pa-200 I am looking to get working again and have had difficult even when trying to boot the 'elf' image inside of the octeon prompt.

 

 

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