PA traps certificate expired

L4 Transporter

PA traps certificate expired

Hi,

 

We have ESM Console and server using SSL certificate. This  certificate has expired so we lost communication between traps and agents, and we only connect to ESM from the own server.

How can i renew the certificate SSL???? Its mandatory to install executable installation traps again?

 

thanks 

L7 Applicator

Re: PA traps certificate expired

Hello,

While I'm not a traps expert, you might want to contact Support on this as it sounds like its time sensitive.

 

Regards,

L4 Transporter

Re: PA traps certificate expired

Reviewing the PA traps documentation i see that this SSL certificate is selected when you install the .exe server or console. So the only way to change the certificate is reinstall server and console executables?  

L7 Applicator

Re: PA traps certificate expired

Yes, this is the process I took when my SSL certificate expired.  It was quick and painless.  

L4 Transporter

Re: PA traps certificate expired

:( The config is saved right. so if we reinstall we wont lose trpas config in server and core, right?

L7 Applicator

Re: PA traps certificate expired

That was the case when I renewed my certificate.  The config is stored in a database that exists independently of the ESM/Core functions.  Take a backup/snapshot of your ESM before starting, just in case you have any issues.  it wouldn't hurt to contact TAC either and validate the procedure.  

L4 Transporter

Re: PA traps certificate expired

Hi,

 

We solve the problem renewwing the certificate via CMD and ISS. It wasnt neccesary to reinstall.

L1 Bithead

Re: PA traps certificate expired

 HI, sorry you mentioned you solved this by "We solve the problem renewing the certificate via CMD and ISS. It wasnt neccesary to reinstall." Could you please explain a little more what you meant, did you mean to say using CMD line and IIS???

 

Thanks

L5 Sessionator

Re: PA traps certificate expired

L0 Member

Re: PA traps certificate expired

Hi guys.

 

  I was trying to find this document https://live.paloaltonetworks.com/t5/Endpoint-Articles/Traps-on-the-Endpoint-Security-Manager-Loses-... which is mentioned in other posts as a solution however it is impossible to open it (homepage of live.paloaltonetwroks.com is opening instead).

 Does somebody has an idea where to find it?

 

Thx in adv :-) 

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