i am trying to activate URL Filtering from PAN-DB, but i have problems.
I upload the license manually and i haven't error, but when i try to download the database this error appear:"URL database download: not available."
Then i do the "Retrieve license keys from license server", but this error appear:"Failed to fetch licenses. Failed to get license info. Please try again later."
The update server is correctly configured (updates.paloaltonetworks.com) and i tried to change the service rooute using external interface, but nothing changed.
Have you got any advice?
It is a PA-200 with PAN-OS 8.0.1
Are you trying to migrate from BrightCloud to PAN-DB?
> show system info
> show system setting url-database
Very useful link:
They will be aging out as it is UDP protocol.
can you ping from your firewall:
> ping host s0300.urlcloud.paloaltonetworks.com
Do you get resolution?
First make sure your Layers 1, 2 and 3 are good. So you can ping your default gateway or you can use your external interface ip in the service route options.
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