Page not loading properly

Reply
L3 Networker

Page not loading properly

Hello,

 

We have a simple rule placed at the top allowing users to connect to Netflix. However, the page is not loading properly.

 

No SSL Decryption in place. How to fix the issue?

 

Screenshot.png

Tags (2)
L2 Linker

Re: Page not loading properly

Hi @FarzanaMustafa 

 

Do you have URL filtering profiles in use? Did you check if maybe there is another app blocked for the same source-IP?

It looks like some element on the web site is blocked so you might try using the browser developer tools to see what requests are sent by the browser and do not receive proper replies from Netflix.

 

Shai

L3 Networker

Re: Page not loading properly

Thanks for the response.

 

I followed the KB below and it worked!

 

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClqpCAC

Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the Live Community as a whole!

The Live Community thanks you for your participation!