Power Module failure

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L4 Transporter

Power Module failure

Is there any other way to see if a power modules as failed? I just happened to notice the LED lights were red on the front of the secondary PA but my primary PA is in another building altogether so I would not know without going over there.

L7 Applicator

Re: Power Module failure

Hello @jdprovine,

Looks like this article covers what you are looking for?

 

https://live.paloaltonetworks.com/t5/Learning-Articles/CLI-Commands-to-View-Hardware-Status/tac-p/15...

 

I would hope the systems are setup to email if a hardware component failed and didtn take the box offline? I think this is a good subject to learn from and setup my own monitoring.

 

Regards,

 

L7 Applicator

Re: Power Module failure

@jdprovine,

Since @Otakar.Klier already gave you the command to see if it's failed, I'll just throw in another note that you should have alerting setup on the PAN so that something like a hardware failure would actually notify you that something was wrong.  

L4 Transporter

Re: Power Module failure

@BPry

I will definitely check out alerting

L4 Transporter

Re: Power Module failure

@BPry

 

alerting on PAN setup do you mean panorama cause we don't have that. We have syslog servers but not panorama

L7 Applicator

Re: Power Module failure

@jdprovine,

I was actually talking about configuring an 'Email' server profile, then setting up alerting utilizing the 'Log Settings' options. There you'll be able to configure System forwarding to your Email server to get alerts such as this. 

L4 Transporter

Re: Power Module failure

@BPry @Otakar.Klier

I checked and now both power supplies have been replaced on my secondary firewall in the last two years, interesting.

You can use this command to look only at the power supples 

 

>show system environmentals power-supply

L7 Applicator

Re: Power Module failure

Hello @jdprovine,

Its good to hear that the system is back with good power supplies. Are they being fed power via a UPS? If not they could be getting dirty power causing the premature failures?

 

Just some thoughts.

L7 Applicator

Re: Power Module failure

I agree with @Otakar.Klier, something doesn't sound right with that @jdprovine. It could be that you simply got a couple of weak power supplies, but I'd say it's more likely that you either aren't feeding the power through a UPS or other power conditioner or that whatever you are using is having some issues cleaning up the power the firewall is being suplied. 

L4 Transporter

Re: Power Module failure

@BPry @Otakar.Klier

It is on UPS always has been

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