Problem with SSL youtube app

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L1 Bithead

Problem with SSL youtube app

Hi,

From yesterday we have issues with the app categorization. We have a QoS profile defined for youtube with a max bandwith of 5mb.

When we browse any https URL the PA appliance categorizes as "youtube-base", with an url categorization of "any":

This is facebook browsing

facebook.PNG.png

We have the update 406-2023, and tried to revert to the 405-2020 and we experience the same problem.

Anybody has this issue too?

Thanks,

Esteban

L4 Transporter

Re: Problem with SSL youtube app

I would open a case with support; that's very odd.

It might be as simple as a cache file needs to be cleared from the CLI. (Shot in the dark: appinfo2ip)

Highlighted
L1 Bithead

Re: Problem with SSL youtube app

Hi mharding,

I issued "clear appinfo2ip" (All appinfo2ip cache cleared), but the problem persist.

I opened a support case, but I haven't a good experience opening cases.

Thanks,

Esteban

L7 Applicator

Re: Problem with SSL youtube app

Do you by any chance have any app-override policy configured under Policy > Application Override that sets tcp/443 traffic to application 'youtube-base'?

L1 Bithead

Re: Problem with SSL youtube app

Thanks a lot!

I have a pending chat with my coworker.

Thank you very much

Esteban

L6 Presenter

Re: Problem with SSL youtube app

Does "I have a pending chat with my coworker" actually mean that you will yell at your coworker? :smileysilly:

L1 Bithead

Re: Problem with SSL youtube app

Ha, means that I punched him in his face....

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