“Public Cloud Server certificate validation failed. Dest Addr: wildfire.paloaltonetworks.com"

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L1 Bithead

“Public Cloud Server certificate validation failed. Dest Addr: wildfire.paloaltonetworks.com"

Public Cloud Server certificate validation failed. Dest Addr: wildfire.paloaltonetworks.com, Reason: self signed certificate in certificate chain”. Require assistance to resolve this issue. Thanks in advance. 

L1 Bithead

Re: “Public Cloud Server certificate validation failed. Dest Addr: wildfire.paloaltonetworks.com&quo

Make sure that you aren't decrypting the traffic via a decryption policy. If so create an exception so that this traffic isn't decrypted.Try to disable the checkbox at validate update server identity" and mark the root cert that you use of decryption as trusted root certificate. Hope this helps.

L1 Bithead

Re: “Public Cloud Server certificate validation failed. Dest Addr: wildfire.paloaltonetworks.com&amp

thank you for your support. Let me try your suggestion. 

L7 Applicator

Re: “Public Cloud Server certificate validation failed. Dest Addr: wildfire.paloaltonetworks.com&amp

@cyb3r_v3n0m

If you create a decryption policy exception you don't have to uncheck the "validate update server identity" checkbox or and you don't have to mark the decryption root cert as trusted root.

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