Iam configuring a new PA-500. I have set it up for Radius Authentication. When attempting to log on to the device I received the error "invalid username or password" at the Web UI screen. On the device in system logs I get the error "
User 'domain\username' failed authentication. Reason: Invalid username/password From: x.x.x.x.
On the radius server the error log displays "User was denied access Reason = Authentication was not successful because an unknown user name or incorrect password was used."
I have tried multiple accounts and we are not entering the wrong username or password. It appears that the password is being corrupted when it is passed from the Palo to the radius.
Any clues or help?
Solved! Go to Solution.
If I just use the username the system logs on the 500 displays the following entry
User 'domain.COM\adminuser' failed authentication. Reason: Invalid username/password From: .x.x.x.x.
If I use domain\user the log diplays:
User 'domaint\adminuser' failed authentication. Reason: Invalid username/password From: x.x.x.x
Radius logs: Reason = Authentication was not successful because an unknown user name or incorrect password was used
For both attempts
I believe the issue is that the 500 is not passing the correct Fully-Qualified-User-Name
When I test the radius from a Cisco device the Fully-Qualified-User-Name displays different.
Are there instructions for interfacing with a Windows Radius?
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