Reassign PA-VM EVal license to new vm firewall after rebuilding the VM

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Not applicable

Reassign PA-VM EVal license to new vm firewall after rebuilding the VM

How can reassign the VM Evaluation authorisation to new PA-VM after rebuilding the VM firewall?

Kind regards Zoumana

L7 Applicator

Re: Reassign PA-VM EVal license to new vm firewall after rebuilding the VM

Hello Zoumana,

Contact with support and they will be able to do a back end transfer of the VM serial number if you move to a new  virtual machine or a new partition. You need to provide the VM serial number and the new CPUID / UUID. This information will appear on the Dashboard under General Information of the VM firewall.  Once the back-end task will be done, then you can follow below mentioned steps:

1. Login to the Support Portal

2. Go to My Devices

3. Search for the serial number.

4. Click PA-VM to download the license key to a laptop.

5. Manually upload the license key on the new VM.

6. Reboot the VM.

7. Retrieve the license keys – Device tab>Licenses > Retrieve license keys from server.

Hope this helps.

Thanks

L6 Presenter

Re: Reassign PA-VM EVal license to new vm firewall after rebuilding the VM

Hi Zuhana,

Please refer PPT attachment, it has graphical information for VM Licensing. Let me know if you still have additional queries.

Regards,

Hardik Shah

Not applicable

Re: Reassign PA-VM EVal license to new vm firewall after rebuilding the VM

Thanks for your help but VM has no serial number

Serial #unknown
CPU ID
UUID

Vm has only CPU ID and UUID serial number is unknown

L7 Applicator

Re: Reassign PA-VM EVal license to new vm firewall after rebuilding the VM

Support will be able to track the serial number by auth codes. Please open a ticket with PAN support.

Thanks

L6 Presenter

Re: Reassign PA-VM EVal license to new vm firewall after rebuilding the VM

Hello Zournana,

Support will map CPUID/UUUID with License/Authcode, once that is done, you should be able to get serial number via manual License key.

This is a Security protection, so no one can use PAN box without licenses. 

I will not be able to help you with CPUID/UUID map unless you open a ticket. Its a support issue.

Regards,

Hardik Shah

L3 Networker

Re: Reassign PA-VM EVal license to new vm firewall after rebuilding the VM

Hi Hardik, Hulk

Can we do VM-100 HA on single NFR or Lab bundle license?

L6 Presenter

Re: Reassign PA-VM EVal license to new vm firewall after rebuilding the VM

Hi Javith,

With single License only one firewall can pass data, so practically its not possible.

However, without license your management plan will function as it is. So, you would be able to set up HA on management plan ports only.

Regards,

Hardik Shah

L2 Linker

Re: Reassign PA-VM EVal license to new vm firewall after rebuilding the VM

Sir,

Can we do it by ourself for the license transfer ?

Cusotmer is looking for do it themself.

It is too slower through support ticket.

 

regard,

Bruce

L7 Applicator

Re: Reassign PA-VM EVal license to new vm firewall after rebuilding the VM

@blan,

It's not possible to do this without the help of support. 

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