Reset Password

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L1 Bithead

Reset Password

Hello,

I forgot the admin password, How I can to reset it,

L6 Presenter

Re: Reset Password

L4 Transporter

Re: Reset Password

Yes Panos is right. There is no option to reset password once lost. We will have to build it up from factory reset.

L5 Sessionator

Re: Reset Password

I believe if you are on 4.1.x and If the device is in active/passive and you can login to the other device. You can create a super user on that device and sync it to the one which you have forgot the password for. Then login to the firewall with the new account and change the password for admin.

Hope this helps.

Thanks

L6 Presenter

Re: Reset Password

When you use Active Passive HA, Admin accounts will not be synced to each other.

L5 Sessionator

Re: Reset Password

I am not sure on the version it might be 5.0.x where the administrator accounts do sync however the admin account might not get sync'd. As far as i remember i think it was introduced in 4.1.x version.

Thanks

L6 Presenter

Re: Reset Password

yes you are right.I just meant about admin account.

L1 Bithead

Re: Reset Password

Thank you very much.

have a nice day

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