Some of traffic logs are not converted,is it a bug ?

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Some of traffic logs are not converted,is it a bug ?

When upgrading from PAN-OS 4.0.9 to 4.1.7, some of traffic logs are not converted from the old logs.
It seems like the logs of about one hour before upgrading are unavailable. I am using PA-2050 and PA-5020.

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L6 Presenter

Re: Some of traffic logs are not converted,is it a bug ?

looks like a strange issue !! are you able to see older logs before the upgrade ? are the logs working for the current traffic ? I have not seen this kind of issue before.

Not applicable

Re: Some of traffic logs are not converted,is it a bug ?

Yes,I am able to see older logs and current traffic logs are working normally.

Thanks,

Daisuke

L6 Presenter

Re: Some of traffic logs are not converted,is it a bug ?

I would suggest you to open a ticket with support and provide the requested files, that way support can do a root cause analysis.

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