Some of traffic logs are not converted,is it a bug ?

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Please sign in to see details of an important advisory in our Customer Advisories area.

Some of traffic logs are not converted,is it a bug ?

Not applicable

When upgrading from PAN-OS 4.0.9 to 4.1.7, some of traffic logs are not converted from the old logs.
It seems like the logs of about one hour before upgrading are unavailable. I am using PA-2050 and PA-5020.

3 REPLIES 3

L6 Presenter

looks like a strange issue !! are you able to see older logs before the upgrade ? are the logs working for the current traffic ? I have not seen this kind of issue before.

Yes,I am able to see older logs and current traffic logs are working normally.

Thanks,

Daisuke

I would suggest you to open a ticket with support and provide the requested files, that way support can do a root cause analysis.

  • 2095 Views
  • 3 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!