Strange SNMP Trap from PA500

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L4 Transporter

Strange SNMP Trap from PA500

Hello

 

During last 7 days I got twice trap like this:

Otrzymano pułapkę SNMP (notyfikacja: 1.3.6.1.4.1.25461.2.1.3.2.0.1) 1.3.6.1.2.1.1.3.0 = 473590626 1.3.6.1.6.3.1.1.4.1.0 = 1.3.6.1.4.1.25461.2.1.3.2.0.1 1.3.6.1.4.1.25461.2.1.3.2.0.1 = 1,2016/10/10 14:00:11,009401028532,SYSTEM,general,0,2016/10/10 14:00:11,,general,,0,0,general,high,l3svc: exiting because service missed too many heartbeats,129573,0x0,0,0,0,0,,PA-500

 

I have standalone device.

What doe's mean?

 

Regards

Slawek

Community Team Member

Re: Strange SNMP Trap from PA500

Hi,

 

Not much info to work with but there might be a fix for you in PAN-OS 7.1.5.

 

From the release notes : Fixed an issue where a process (l3svc) restarted due to missing too many heartbeats, which caused the Captive Portal to fail to trigger.

 

You might want to open a support case to get confirmation and make sure that the upgrade will fix it for you.

 

Cheers,

-Kim

L4 Transporter

Re: Strange SNMP Trap from PA500

I forgot to mention that I'm on 7.0.9 - so I will wait for fix on 7.0.x path

I will create a support case when this problem will occur next time.

 

Regards

Slawek

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