Support PC which is connected via global protect.

L3 Networker

Support PC which is connected via global protect.

When user is connected via global protect. How can destop support person connect to user pc who is logged in via global protect. I tried with desktop connected to global protect and then trying to access user pc who is also connected via global protect. Since users connected via global protect are in VPN zone. Allowing VPN intrazone traffic doesnt show anything in the logs.

L7 Applicator

Re: Support PC which is connected via global protect.

Do you route everything into the GlobalProtect VPN tunnel? And if not, what does a traceroute show? Or: if the traffic falls into the default intrazone allow rule, do you log that traffic?

Community Manager

Re: Support PC which is connected via global protect.

You may need to add a static route that routes the GlobalProtect ip range onto the tunnel interface

If you haven't added a route, only 'inbound' connections will be routed properly


Help the community: Like helpful comments and mark solutions
Reaper out
L6 Presenter

Re: Support PC which is connected via global protect.

We manage connected devices via a trusted zone to vpn zone allow policy. 

 

All of the previous comments need to be in place though,,,

 

never tried from GP to GP. 

Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the Live Community as a whole!

The Live Community thanks you for your participation!