(System-Log- Alert)registered-ip-update-failure

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L3 Networker

(System-Log- Alert)registered-ip-update-failure

 Hi expert,

 

I got alert on system log is critical about event type user-id on Palo alto registered-ip-update-failure" follow as below I have wondered with the log is mean? please suggest me.

 

 

registered-ip-update-failure.png

 

L7 Applicator

Re: (System-Log- Alert)registered-ip-update-failure

Sounds like you are hitting issue PAN-73053.  What PanOS version are you running?

An upgrade will likely fix this.

 

Steve Puluka BSEET - IP Architect - DQE Communications (Metro Ethernet/ISP)
ACE PanOS 6; ACE PanOS 7; ASE 3.0; PSE 7.0 Foundations & Associate in Platform; Cyber Security; Data Center
Highlighted
L3 Networker

Re: (System-Log- Alert)registered-ip-update-failure

@pulukas    this version 8.0.8   

L7 Applicator

Re: (System-Log- Alert)registered-ip-update-failure

This will be a different issue then, PAN-73053 was fixed in 8.0.4

 

The alert means the user-id to ip address mapping is not correctly updating from an event.  If you can tell from the first time stamp what is the source of the update it may help narrow down what is not working. 

 

This might be best handled with an official support ticket to find the source of the error.

 

Steve Puluka BSEET - IP Architect - DQE Communications (Metro Ethernet/ISP)
ACE PanOS 6; ACE PanOS 7; ASE 3.0; PSE 7.0 Foundations & Associate in Platform; Cyber Security; Data Center
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