SystemAlert: Websrvr

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Not applicable

SystemAlert: Websrvr

Hi @all,

can somebody explain the following event, please:

websrvr: exiting because service missed too many heartbeats

Currently I'm not able to connect to the UI via https, via ssh is all fine...

Well, how to deal with that issue?

Thx & cya

chris

L6 Presenter

Re: SystemAlert: Websrvr

I would guess that the webserver process in the mgmtplane died for some reason (or was killed).

If you dont want to interrupt your network you can try to restart just your mgmtplane by following command:

request restart software

another command (anyone from PA who perhaps can explain the difference?) is:

debug software restart management-server

or more specific

debug software restart web-server

Not applicable

Re: SystemAlert: Websrvr

Hi mikand,

thx for your answer! Thinks are fine again ... :smileywink:

cya

chris

L5 Sessionator

Re: SystemAlert: Websrvr

request restart software: will restart all the processes in the management server whereas debug software restart <option> will restart a single process.

L6 Presenter

Re: SystemAlert: Websrvr

So what about?

request restart system

vs

debug software restart management-server

L4 Transporter

Re: SystemAlert: Websrvr

"debug software restart management-server" would be like restarting Windows Explorer, "request restart system" would be like restarting Windows.

L6 Presenter

Re: SystemAlert: Websrvr

so same same but different then :-)

L4 Transporter

Re: SystemAlert: Websrvr

Chris,

What version of software are you running and which device?

Thanks

James

L3 Networker

Re: SystemAlert: Websrvr

same problem 2 days ago on both clusterd firewalls and now again.

4.1.7

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