Trying to install Global Protect VPN client

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L0 Member

Trying to install Global Protect VPN client

Hello All..

I am trying to install the GlobalProtect VPN client on a Windows 10 box and am having difficulties.

The machine already has the Cisco AnyConnect client on it.

The install seems to complete OK, but when I try to connect with the client it never connects.  In the log I see:

 

(T21360) 08/21/17 10:55:32:387 Error(  51): Driver is not installed, reinstall it now!

 

I have tried uninstalling and reinstalling the client. No luck.

I also installed the client on another laptop and it works fine.

 

Any help would be greatly appreciated.

L4 Transporter

Re: Trying to install Global Protect VPN client

@sparker

 

I have a windows 8 pc that has both the cisco VPN client and the globalprotect client install and they both work fine. So in my case there appears to be no relationship between the two that would cause issues that I am aware.

Community Manager

Re: Trying to install Global Protect VPN client

are you an admin on the windows10 machine? you may want to try and execute the installer 'as admin' to make sure you have enough privileges to install the driver onto the network interface


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Reaper out
L0 Member

Re: Trying to install Global Protect VPN client

Just tried that. No luck.  The VPN network adapter never gets installed even though it says the install was successful.

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