Could someone tell me the order of operations the firewall uses when evaluating a site for URL Filtering (using PAN-DB if that makes a difference) in terms of how the firewall examines a URL and when it makes a match based on custom url categories, default categories, url filtering block list, and url filtering allow list. I'm wanting to get a better understanding how the firewall does this. I have a scenario where I added *.info to a custom URL category to block this for everyone in my environment. I added a specific url www.mysite.info (for example only. Not real URL) to a custom URL category that I want to allow for everyone in my environment. Even though I did this, the site was still blocked. I added www.mysite.info to to the URL filtering profile allow list and I could then get to www.mysite.info while other .info sites were blocke
What I'm really wanting to know is if the configuration described above is correct, or if there would be a better way to pull off what I am trying to do. I wanted to be able to edit one or two custom URL custom categories instead of touching all of URL profiles.
Solved! Go to Solution.
Please find bellow document for order.
Add following tow in allow list, it will work.
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