Unable to connect to https://login.microsoftonline.com

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L3 Networker

Unable to connect to https://login.microsoftonline.com

hi

The whole company behind PAN firewall is unable to connect to https://login.microsoftonline.com.

no blocked page, just "sign in to your account" web portal but no place to login. Firewall does not show any blocked/dropped connection to this URL.

I create a brand new test rule, put on top of the rule sets but no luck.

 

Any suggestions/idea appreciated. 

 

 

L6 Presenter

Re: Unable to connect to https://login.microsoftonline.com

Create a test rule without any security profiles, allow any (or test PC) any, services any application also any. Test again. Still fails? 

L3 Networker

Re: Unable to connect to https://login.microsoftonline.com

Yup no luck

 

L6 Presenter

Re: Unable to connect to https://login.microsoftonline.com

Most likely this is not PA issue. Any other inline devices that could cause this? When did it happen? Only this particular website?

L3 Networker

Re: Unable to connect to https://login.microsoftonline.com

So far only this url..

 

L6 Presenter

Re: Unable to connect to https://login.microsoftonline.com

Post a screenshot please of exactly what you see. Different browser? 

L3 Networker

Re: Unable to connect to https://login.microsoftonline.com

i actually find the issue; some of the required ap[plications to get login.microsoftonline.com were disabled; 

I created a new rule to allow ms-office365, ssl, stun and web-browser to get it going..

 

L6 Presenter

Re: Unable to connect to https://login.microsoftonline.com

If this is the case why the test with application and services as any didn't  work? 

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L3 Networker

Re: Unable to connect to https://login.microsoftonline.com

That was my question to PAN support - i opened a case and showed them the config logs but they were unable to figure it out :-(

L6 Presenter

Re: Unable to connect to https://login.microsoftonline.com

Hmm. Good to know anyway :0

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