Unrusted Cert Warning on IE

L4 Transporter

Unrusted Cert Warning on IE

 

We have created SSL cert for the PA web gui from our internal CA.

When we access PA web gui via Chrome it is good.

 

When I use IE it get the cert untrusted cert warning message?

How can i fix this ?

Community Team Member

Re: Unrusted Cert Warning on IE

Hi @MP18 ,

 

If you haven't done so already, try installing the certificate in the trusted root certification authorities store in IE.

 

Hope this helps,

-Kiwi.

L4 Transporter

Re: Unrusted Cert Warning on IE

yes cert is in the Root.

when i click on cert error it shows

 

mismatched address

 

On Google Chrome we have no issues

L7 Applicator

Re: Unrusted Cert Warning on IE

Hello,

Does the cert name match what the DNS IP of the interface is? What we have found is that not only does the cert name need a DNS entry, it also needs SAN entries with the IP address and any other names you have specified.

 

Regards,

L4 Transporter

Re: Unrusted Cert Warning on IE

All the DNS name and host name matches.

We have more than 20 PA all have same issue with IE they work fine with Google chrome.

 

We use Management Interface of PA for GUI access.

 

L7 Applicator

Re: Unrusted Cert Warning on IE

Hello,

I would say a call to support might be in order. Seems like something is not 100%.

 

Regards,

L4 Transporter

Re: Unrusted Cert Warning on IE

will do now

L4 Transporter

Re: Unrusted Cert Warning on IE

Try not tying your cert to an ip address.  It's really unecessary and will cause you pain eventually.  This will probably fix your IE issues as well.

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