User-id doesn't work on SSID

L4 Transporter

User-id doesn't work on SSID

I have PAN UID agent mapping IP-to-usernames. It works like a gem for internal users but not on the DMZ which allows company phones with their AD creds. I am not seeing any usernames for these users although they authenticate against AD server. has anyone experienced this before? Please provide me your inputs.

 

TIA

Tags (3)
L7 Applicator

Re: User-id doesn't work on SSID

Hello,

Have you enabled User-ID on that zone?

 

Regards,

L4 Transporter

Re: User-id doesn't work on SSID

yes.

L7 Applicator

Re: User-id doesn't work on SSID

Hello,

Does the User-ID agent look at the authentication source for the mapping?

 

Regards,

L7 Applicator

Re: User-id doesn't work on SSID

@SThatipelly,

How exactly are you authroizing those users on the controller, through RADIUS? That won't show up if you are using standard AD event log reading by default. 

L4 Transporter

Re: User-id doesn't work on SSID

we are authenticating against AD. Yes, Firewall is pointing to that AD server.

L6 Presenter

Re: User-id doesn't work on SSID

I'd be careful with user-id in your DMZ zone.  If you have rules that allow too much access you could potentially be exposing your user IDs to the public.

 

https://www.theregister.co.uk/2014/10/21/palo_alto_customers_spray_net_with_firewall_creds/

 

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClXHCA0  

L4 Transporter

Re: User-id doesn't work on SSID

@Brandon_Wertz  yes, I do have wmi probing disabled. this is a trusted devices dmz. 

Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the Live Community as a whole!

The Live Community thanks you for your participation!