User identification error with AD

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L0 Member

User identification error with AD

Hello everybody!

I have a problem with user identification and accordingly with security Policy.

In different computer, the same user is seen "user" or "domain\user".

The rules for work must have both type of user format. This is a big limitation.

Where I have made the mistake?

Help me please.

Thanks.

Daniele

L3 Networker

Re: User identification error with AD

It may be easier to call support and have an engineer walk through your configuration with you. Is this one user hitting different rules based on traffic type? Do you have a specific example of what you are seeing?

L0 Member

Re: User identification error with AD

the problem I am having might be the same. though its domain\username and domain.com\username. support ticket has been open for a week now, we've spent 12 hours on it so far, and no resolution

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