Verify Error When Setting up Logging Service

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Verify Error When Setting up Logging Service

When setting up logging service, if you receive the following error

 

Failed to verify account. Generic communication error occured. Please enable debugging for detailed info [get-panorama-cert.py:183 (2, 'No such file or directory')

 

when trying to verify the account when following https://live.paloaltonetworks.com/t5/Management-Articles/How-to-Activate-and-Install-Logging-Service....

 

You have most likely not upgraded your Panorama instance to 8.0.5 or above. Currently the base image of the OVA is 8.0.2 and this must be upgraded.

 

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