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02-09-2018 09:57 PM
When setting up logging service, if you receive the following error
Failed to verify account. Generic communication error occured. Please enable debugging for detailed info [get-panorama-cert.py:183 (2, 'No such file or directory')
when trying to verify the account when following https://live.paloaltonetworks.com/t5/Management-Articles/How-to-Activate-and-Install-Logging-Service....
You have most likely not upgraded your Panorama instance to 8.0.5 or above. Currently the base image of the OVA is 8.0.2 and this must be upgraded.
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