Hello, good morning.
I have purchased the vm300 virtual firewall.
I have seen that no downloads are available for the XEN hypervisor at this time.
There are for vmware, kvm, citrix netscaler, etc.
I finally got the vmware virtual machine running on Xenserver after adding some xen libraries so that the parts could communicate correctly.
But I wonder if this poses any problems with Paloalto's support.
Solved! Go to Solution.
You are running the VM on an unsupported hypervisor and with that support is limited in how much they will actually help you. BUT... I haven't actually heard of anyone getting bad support simply because they were running on a non-supported hypervisor. Support will assist you just as they would with anyone else, and if an issue could be linked to the fact that you are running a non-supported enviroment support will simply tell you to move to a supported hypervisor.
In the end it essentially breaks down to this.
Basic configuration support: Likely won't have any issues with this, as the hypervisor doesn't really get brought up.
'hardware' issues: If you notice something like an interface issue or something like that, you likely won't get any love from support.
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