Wildfire servers down

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Wildfire servers down

L1 Bithead

Hi,

 

today from 09:58:30 AM till 12:22:27 AM (CEST), by executing the command "tail lines 3000 mp-log varrcvr.log" on some cutomers firewall, I've noticed this log message repeated every 15-20 seconds:

 

Error: pan_fbd_fwd_msg_process(pan_fbd_fwd.c:4225): pan_fbd_cloud_upload error response code 502

 

Then I checked the wildfire status:

 

Device registered:             yes
Valid wildfire license:        yes

 

Forwarding info:
  file idle time out (second):                             90
  total file forwarded:                            1030952
  file forwarded in last minute:                          0
  concurrent files:                                           100

 

But when i tried to perform the "test wildfire registration" command the test result was: failed.

Another detail is that the forward queue was full:

 

Disk usage for wildfire:
        Total disk usage:                      8286208
        Total temporary files:                     100
        File limit:                                         100

 

Did someone had the same problem in this timeframe?

 

Thank you

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