I have a Premium Account but can figure out how to open a trouble ticket... the Portal Changed PLEASE HELP... So frustrating...

Strange behaviour via Palo Alto Firewall.

Could someone explain why this site would fail via our firewalls, it works fine local and split tunnel. I would imagine it's to do with encryption levels as wireshark shows a few cypher spec changes during the handshake..

FYI.... SSL Proxy / decrypti

palo alto block page not showing

Running panos 10.1.8 on vm-300.

a blocked https page gives user -This site cannot be reached rather than palo block page notification.

Is this because ssl decrytpion is not enabled and is required to get block page notification for https url which ar

PA440 not shuting down instead getting rebooted after sometime .

Hello 

I am trying to shutdown the device using CLI and GUI but it is getting reboot after some time .

Click on Device tab > Setup link > Operations tab. Click on shutdown device under device operation 

shutdown command (request shutdown system) in

LACP betweeb PA3400 and Cisco Switch

I have config LACP between PA3400 and Cisco Switch everything work fine implement test on standalone mode

Cisco eth1/1 (po1)<----> PA eth1/1 (ae1)

Cisco eth1/2 (po1)<----> PA eth1/2 (ae1)

All traffic can use normally until we test shutdown or unplug

how to block facebook and instagram on mobile

how to block facebook and instagram on mobile, currently it is blocked in browsers but not in mobile applications

Limiting Access to Office365 only

Hi All,

So we have a PA FW with PANOS 9.1.x

We have a requirement for a specific inside vlan to have internet access to office365 only (teams,outlook etc etc)..

tried with app-id using the office (365-enterprise-access and consumer) access to no avai

Wildfire WF-500 configuration with 2 nodes in HA

Hi Team,

I have a query regarding the HA configuration in WF-500 Private cloud for 2 devices in the cluster.

I have found the document if there are multiple devices/nodes in the cluster.

https://docs.paloaltonetworks.com/wildfire/9-1/wildfire-adm

cortex xdr windows agent no connectioin to server

please help me with how re-establish connection to server i have xdr agents installed on windows endpoints but some agents show no connection to server i have tried cytool runtime stop/start restarting endpoints 

How to forward DHCP logs to syslog server (SIEM)

Does anyone know how to set up forwarding of DHCP logs (leases being issued mainly) from a PAN device operating a DHCP server to a SIEM via syslog? I've already configured a log forwarding profile but I'm not seeing the appropriate DHCP lease logs in

one of the user unable to receive E mail from Paloalto

Hi team,

One of the user with mail Id rramanjaneya@equinix.com   is unable to receive mail from paloalto networks please help us to resolve the same.

Situations that trigger PAN-197832

Hi all,

I have a question about PAN-197832.

[PAN-197832] PAN-OS 10.2.4 Known Issues
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GCP BigTable might hang when GCP CBT CLI commands are issued in cases where google-base traffic is erroneously classified as unknown-tcp.
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What causes goo