CLI Location command not showing the location of the IP address

Today I found that Application and Thread ID 8559-7361 is incorrectly categorizing US IP address as if they were from China and therefore blocking all the traffic to these destinations. The only way to fix the issue was to revert back to version 8558

VPN tunnels failed to come up

Good afternoon everyone. Earlier today we had a failure of our VPN tunnel to one of our medical application servers in the cloud. The server is hosted by a 3rd party and we have VPN tunnels built to it from our locations. At 7:48 am this morning our

Port Forwarding/NAT Issues

I just set up my PA-200 and I'm trying to get my Plex server (on my LAN) to be accessible via WAN. I don't think I fully understand how NAT and security policies intertwine so I'm rather confused

I'm able to get LAN traffic outbound, but for one reas

Can twistlock scan a local folder with tar images

Can twistlock scan a local folder with tar images

Install Device Certificate for LogCollector CLI

Hello everyone,

I upgraded a Pan log collector to Software version 9.1.11 . Recently I receive the event "No valid device certificate found" . So I need to generate OTP certificate and install it . This can be done easily through GUI. However, with Lo

Palo Alto 440 - Concurrent Global Protect user limit issue

Hi Team,

I know PA 440 support up to 1000 user & its the Max tunnel user limit, but we were unable to connect more than 250 users and got this error as "maximum user limit reached" then found that the tunnel limit is [0-250] in Global protect Gateway

GlobalProtect 5.2.4 client connects but suddenly unable to ping anything

Have confirmed that no changes have been made firewall-wise, nor GP agent. The client gets authenticated, assigned an IP from the pool, but is then unable to ping anything internally, and consequently can't resolved DNS.  The PA hosting Global Protec

Issue with Global protect VPN

We have one user who unable to connect to Global protect VPN after windows update,

- We have tried installing different versions of Global protect

-Issue is not with ISP as another person using the same network is able to connect on different machine

Psiphon application

Hello All,

I have configured to block streaming-media and online-storage-and-backup category by URL filtering profile.

Issue:- Users will connect to the Psiphon application and can access the blocking website.

I tried the below option:-

- Apply SSL forw

How to prevent local overrides...

Admins authenticating to Panorama are using AD credentials. The same admin accounts are created on each managed firewall as Superusers. The issue we are having is with Admins committing changes as local overrides (unknowingly/accidentally). I am tryi

Block apps on iphone X

Hello everyone
I want to block apps on iphone X
You guys help me. Thank you!