Serial number does not exist when registering PA-820 FW

Hi,

Anyone encounter a problem of getting a "serial number does not exist" error message when trying to register a PA-820 FW?

We originally had the tac decommission one of our previously purchased 820 fw's as it was misplaced when relocating building

Online Practice Lab Available ?

Dear Team,

Is there any tool or webbase  online tool available for practice of PA firewall with lab manual

if any one have then share it accordingly

Thanks

User's traffic not hitting correct security rule.

We're running into an issue where a rule that is meant to update anti-virus protection on port 443 is slipping through and being caught by a lower rule which denies any application and service. (Hardware: PA-5050, OS version : 8.1.6).

As far as the se

Lost sessions with Wildfire active

Hello everyone,

Currently, I have 2 FW model 5220 active/active version 9.0.12.

When I have Wildifire activated I have seen that I have session losses and incomplete sessions.

Can anyone help me? I have not seen any known BUGs

Regards.

How to configure SNMP v3 in firewalls for Solarwinds

Hi,

Wish to configure SNMP v3 for Solarwinds in our firewalls. So we have a Solarwinds devices and Palo Alto firewalls. 

Wanted to know what all information(Data) required if solarwinds to be added in palo alto firewalls, how to set up a communication

User format not consistent

We have a strange inconsistency with our users traffic sometimes showing in our FW logs sometimes as organizationdomain.com\username and sometimes as orgdom\username. Every now and then they also just register as no user at all.

I haven't really been

PACKET BUFFER SIZE

Hi Team,

Kindly let us know how can we find out the packet buffer size of the VM-300 series PA firewall.

DNS packets in drop stage, but i can see the same packet in transmit stage and DNS server response as well.

Hi Community

I am seeing a strange behavior with DNS traffic. I tried to resolve some FQDns which work fine (those are public fqdns). But when I do the packet capture, I can see the same packets in transmit and drop stage. By comparing the tcp port a

RIB-Out Populated two minutes after a fail over by path monitor

I have 2 VM-700 in HA with BGP everything works fine but when I fail over due the path monitor loose its monitored IP Address the new active FW established normally the BGP peers but the rob-out table delay 2 minutes to populated, are you know why th

PAN-DB API for URL Re-categorization

I apologize if this has been asked before, but I could only find some posts from 2014.

Is there an API for PAN-DB that allows for automated submissions for URL re-categorization?

Thanks in advance!

Microsoft Failover Cluster node not sending out Gratuitous ARP requests after a failover

This was a particularly odd issue which I had never experienced before so I thought it’s worth blogging about it.

During a normal MS Failover Cluster failover operation, the node calming the cluster roles sends out a GARP request to notify the network

Unnown-TCP application "commvault"

Hi Guys, 

I hope you guys can help with classifying unknown traffic. 

I have read many forums for this topic none of which answer my specific question. I understand that should create a custom app if your application bespoke and it is unlikely that a