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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Threat Vector, a Unit 42 Podcast, is Now on LIVEcommunity!

We have some exciting community news to share: Threat Vector, a Unit 42 podcast, is now on LIVEcommunity!

 

Threat Vector is your compass in the world of cyberthreats. Listen to this biweekly podcast to learn about unique threat intelligence, cutting

...

jforsythe by • Community Team Member
  • 269 Views
  • 0 replies
  • 0 Likes

How and Why to Accept a Solution to Your Post

Did you know that you can help your fellow community members by accepting solutions when a reply answers your question. Accepted solutions are a super-helpful resource in the community, and we want to make sure our members understand how this feature

...

JayGolf_0-1691518400714.jpeg
JayGolf by • Community Team Member
  • 3590 Views
  • 2 replies
  • 14 Likes

Resolved! Wrong end user assigned to a lab device

Hello the community 

 

I've bought a new palo alto 440 via partner here in belgium.

The distributor assigned the device to the partner as end user instead of me.

 

This has for cause that i can't create my support account and i can't activate my lic

...

When is PAN-OS 10.2.5 release

I have an issue PANW TAC mention it will fixed at PAN-OS 10.2.5 but previously PANW TAC mention they didn`t get the date when it will release. After 1 month may I know the release date is already aannouce?

JiaXiang by • L4 Transporter
  • 3806 Views
  • 12 replies
  • 1 Likes

Cannot discover OSPF neighbor on PA

Hi,

 

I faced a foundamental issue that my PA-VM cannot discover OSPF neighbor on Cisco vRouter. Cisco cannot discover PA either.

I use e1/2 on PA as the port to connect cisco vRouter, which is 192.168.150.1/24, and cisco router address is 192.168.150.2

...

net300 by • L0 Member
  • 2326 Views
  • 4 replies
  • 0 Likes

gre tunnel problem in HA (Active/Passive)

Hi everyone,

 

I have a problem about gre tunnel in HA (active/passive).

 

Currently, two PA-220 firewalls are configured as active-passive HA. (Settings are also synced between the two devices.)

 

If I configure and commit the gre tunnel on the acti

...

Resolved! Internet Bandwidth usage reports

Hi everyone,

I'm trying to find a way to create a report for Internet bandwidth usage over time.

we are using PA850 version 10.1.9h3

I know I can see live statistics on Network - QOS, but I need a report for the last 7 or 30 days.

It can be daily ave

...

SShnap by • L3 Networker
  • 1432 Views
  • 4 replies
  • 0 Likes

Resolved! Request help on Mac m2 and Windows 11 for VPN connection

I am one of a few Mac uses in a sea of Windows at Advance Auto Parts ( I am a independent Jobber located in Canada).  The help desk is less  helpful when they hear that.  Trying to connect new Mac M2 with Parallels 18 but help desk says that GolbalPr

...

GregGGHH by • L1 Bithead
  • 1657 Views
  • 5 replies
  • 0 Likes

Global Protect Azure SAML authentication

PAN OS 8.1.6 currently

GP Client 4.1.13-2  and  5.0.7-2 (testing)

 

Attempting to use Azure SAML authentication

went through standard procedures..

import fed metadata xml from azure.

validate IDP cert unchecked.

Azure cert imports automatically and is valid

...

Resolved! PA Portal - cant change account/profile drop down

Every time I change the drop down to a different account and select cases or try and open a new ticket it always goes to the same account.

 

I have tried incognito and its the same.

 

Anyone noticing the same issue?

LukeRath by • L1 Bithead
  • 599 Views
  • 3 replies
  • 0 Likes

Global Protect Connection Issues

Since upgrading to Pan OS 11.0.2 - been having issues connecting. Seems to be a cookie issue where cookies are not be regenerated after expiration. - I will see cookiie expired in the Palo monitor.

If you wait 5 minutes and try again - you normally g

...

Resolved! user-id-agent unexpected here

Hello, 

 

i just update pan os from 9.1.6 to 10. 

And on one of the firewall i get error:

..........
Validation Error:
user-id-agent unexpected here
vsys is invalid
[edit]

 

Could you please advice were can be the problem.

Thank you!

stef by • L2 Linker
  • 7743 Views
  • 5 replies
  • 0 Likes

Bad support from plaoalto

Bad support from plaoalto

we have in customer support call center more then  a hour to connect for P1 call 

its really surprise support from paloalto  

mojeebk by • L0 Member
  • 5630 Views
  • 15 replies
  • 1 Likes

Resolved! PBF for incoming traffic

Hello everyone,

I've a setup on a PA-820 cluster with 3 ISP connections.

Every connection has its own zone (for clarity WAN-1, WAN-2 and WAN-3) and the default route in the virtual router is for WAN-2.

I need to publish some services from my DMZ subn

...

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