failed to load: Internal memory error

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failed to load: Internal memory error

L6 Presenter

Hi All,

 

 

GP gateway was working fine and suddenly stopped working. Any changes to the certificate or tls profile give the following errors:

 

2017-07-30 09:56:06.456 +0100 Warning: pan_cfg_sysd_parse_response_msg(pan_cfg_sysd.c:859): got error response from cfgpush.s1.comm.cfg: Error: Certificate
'GlobalProtect-GW' failed to load: Internal memory error.
Error loading vsys cfg
failed to handle CONFIG_UPDATE_START

Error: response from cfgpush.s1.dp0.comm.cfg-dp: Certificate 'GlobalProtect-GW' failed to load: Internal memory error.
Error loading vsys cfg
failed to handle CONFIG_UPDATE_START


2017-07-30 09:56:06.456 +0100 Error: pan_config_handler_sysd(pan_config_handler_sysd.c:2548): pan_config_push_phase1() failed
2017-07-30 09:56:06.456 +0100 Error: pan_ctrl_parse_config(pan_controller_proc.c:397): pan_config_handler_sysd() failed
2017-07-30 09:56:06.510 +0100 Error: pan_ctrl_config_phase1(pan_controller_proc.c:773): pan_ctrl_parse_config() failed
2017-07-30 09:56:06.510 +0100 Config commit phase1 failed
2017-07-30 09:56:06.513 +0100 Config commit phase1 abort

 

PA-5250 8.0.4

1 accepted solution

Accepted Solutions

L6 Presenter

Bug has been discovered by TAC  which is only specific for 5200 series running on 8.0.4 (only) PAN-OS. You have an option to downgrade to 8.0.3h4 or wait for 8.0.5 release.

View solution in original post

5 REPLIES 5

L4 Transporter

Very interesting issue! Would like to know the solution for this.

 

Is restarting the management plane doesn't work?

Regards,
Sharief

We will perform another test 31st August. l will update the post after

Have the same issue, restarting management plane is not fixing the issue. 

 

PA-5220 with 8.0.4

Hi,

 

Thanks for your feedback. Do you get the same error when trying to tweak SSL cert profile etc? 

L6 Presenter

Bug has been discovered by TAC  which is only specific for 5200 series running on 8.0.4 (only) PAN-OS. You have an option to downgrade to 8.0.3h4 or wait for 8.0.5 release.

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