is it advisable to have PAN UID agent and windows UID agent enabled on PA-5020?

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Please sign in to see details of an important advisory in our Customer Advisories area.

is it advisable to have PAN UID agent and windows UID agent enabled on PA-5020?

L4 Transporter

I have 8900 user-ids in my environement. using PA-5020, is it advisable to have both user-id agents turned on? I would like to have as much reliability as possible so the security policies will accurately filter based on usernames.

 

thanks.

1 accepted solution

Accepted Solutions

L7 Applicator

I suppose that depends on why you are using a windows agent in the first place...

if its to probe servers off site over a slow wan then seems daft to have one local as well.

 

if its to take the overhead away from the palo then this also would be odd...

 

if it’s solely for resilience then i don't see why not.

 

we have a similar user base and have 2 windows agents on VM’s with the local agent configured but not enabled just in case but have never had to use it.

 

 

View solution in original post

7 REPLIES 7

L7 Applicator

I suppose that depends on why you are using a windows agent in the first place...

if its to probe servers off site over a slow wan then seems daft to have one local as well.

 

if its to take the overhead away from the palo then this also would be odd...

 

if it’s solely for resilience then i don't see why not.

 

we have a similar user base and have 2 windows agents on VM’s with the local agent configured but not enabled just in case but have never had to use it.

 

 

@Mick_Ball thank you. I was using PAN agent at first but noticed user-ids kept dropping so moved to windows agent. I see the same issue again and so thought of having them both enabled. do you also see some of the usernames not being populated at times on your firewall?

Hi @SThatipelly , no I don’t have that issue...

do you mean they are there and then disappear or do you mean they are never populated.

@Mick_Ball At some random times, traffic log doesn't show the username associated with that IP. but just after short duration(random) it picks it back and shows both IP and username.

What is your timeout set to?

2hrs on PAN agent

I have mine set to 24 hours.

maybe not your cup of tea but try increasing to 8 hours.

i assume they are dhcp clients, if so what is your lease times?

  • 1 accepted solution
  • 4288 Views
  • 7 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!