ms-teams not working

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ms-teams not working

L4 Transporter

Hello,

 

Ms-Teams works fine when we set the Profile setting to 'none' for the policy. As soon as we set the URL filtering profile, it stops working. We have allowed the category. Also, made sure *.teams.microsoft.com is added in the Overrides>allow list.

 

URLteams.microsoft.com
CategoryComputer and Internet Info

 

What else we can check?

1 REPLY 1

L3 Networker

There is a possibility that the application might be pulling info from a different URL that could be blocked due to URL filtering profile.

 

To find that URL, create an URL filtering profile and keep all categories as "Alert". Create a test rule for one test machine and apply this URL filtering profile. Access the application from this test machine.

Now when you head over to the URL filtering logs, you can see what all URL links were accessed. Identify the ones that could be related to the application and whitelist them in your original rule.

Then disable the test rule and check if the application works.

 

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