pan-os 8.0 ntp not sync

L1 Bithead

pan-os 8.0 ntp not sync



I have a problem with test VM-300, NTP not sync and use local clock.

But if i try to set timezone - clock set not correct



>show ntp

NTP state:
NTP not synched, using local clock
NTP server:
status: rejected
reachable: yes
authentication-type: none


ping source host
PING ( from : 56(84) bytes of data.
64 bytes from icmp_seq=1 ttl=55 time=2.63 ms
64 bytes from icmp_seq=2 ttl=55 time=2.51 ms


> show system info

ip-assignment: static
ipv6-address: unknown
ipv6-link-local-address: fe80::250:56ff:feb0:6848/64
mac-address: 00:50:56:b0:68:48
time: Wed Feb 7 13:23:05 2018   (real time 10:18)
uptime: 0 days, 15:38:55
family: vm
model: PA-VM
vm-license: VM-300
vm-mode: VMWare ESXi
sw-version: 8.0.7



Tags (3)
Community Team Member

Re: pan-os 8.0 ntp not sync

Hi @SSergey,


Can you check under VMware Tools, if "Synchronize guest time with host" is enabled ?

If so, can you please disable the option as a test ?


If all fails, I'd go with capturing the NTP traffic (How-To-Packet-Capture-tcpdump-On-Management-Interface) or check the logs (sysdagent.log) for more information and reach out to TAC.




L1 Bithead

Re: pan-os 8.0 ntp not sync


Ok, i try to disable this otions.

vm tools sync guest.JPG

L1 Bithead

Re: pan-os 8.0 ntp not sync



I'm disable this option, now time is correct.


ntp  state  sync 

> show ntp

NTP state:
NTP synched to
NTP server:
status: synched
reachable: yes
authentication-type: none


> show clock

Wed Feb 7 13:22:38 MSK 2018

> show clock more

dataplane time: Wed Feb 07 13:22:41 MSK 2018


Thanks for help

Community Team Member

Re: pan-os 8.0 ntp not sync

Great and thanks for the update !


Cheers !


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